NVIDIA Offers Direct Refunds Instead of Traditional RMA for GeForce RTX 4090 in China

Due to export restrictions imposed on China, NVIDIA has encountered challenges in processing return merchandise authorization (RMA) requests for its flagship GeForce RTX 4090 GPU. According to the latest reports from Chinese media outlet HKEPC, the company is offering direct refunds in cases where the shipment of defective units to Taiwan is rendered impossible due to political restrictions.

This applies to graphics cards produced by both Taiwanese and local manufacturers. The decision for refunds was made following the US bans aimed at limiting China's technological advancements. While repairs are conducted locally in Hong Kong and China for simple issues such as fan replacements, more complex cases now result in a full refund of the purchase price.